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AI receptionists with a HIPAA option

4 tracked vendors state “HIPAA option” on their own pages. Cheapest AI option at 100 calls/month: Phonely Starter at $68/mo. Cheapest human service: Ruby 500 minutes at $1,725/mo.

Last checked 2026-10-17 on the official pages.

Only vendors whose own pages state hipaa option are listed; a vendor missing here may still offer it without saying so on the pages we read.

AI receptionists at 100 calls/month

#	Vendor · plan	Est. per month	Type	Source
1	Phonely · Starter	$68 (billed annually)	AI receptionist	source · 2026-10-17
2	Upfirst · Premium	$69.95	AI receptionist	source · 2026-10-17
3	Abby Connect · Professional (AI minutes)	$599	AI + human	source · 2026-10-17

Assumes 3 minutes per call for minute-billed plans. Cheapest plan per vendor for that volume. Excludes tax, phone-number fees and add-ons.

At 300 calls/month

#	Vendor · plan	Est. per month	Type	Source
1	Upfirst · Pro	$159.95	AI receptionist	source · 2026-10-17
2	Phonely · Professional	$175 (billed annually)	AI receptionist	source · 2026-10-17
3	Abby Connect · Growth (AI minutes)	$1,380	AI + human	source · 2026-10-17

Assumes 3 minutes per call for minute-billed plans. Cheapest plan per vendor for that volume. Excludes tax, phone-number fees and add-ons.

Live human services

#	Vendor · plan	Est. per month	Type	Source
1	Ruby · 500 minutes	$1,725	Live human receptionists	source · 2026-10-17

Assumes 3 minutes per call for minute-billed plans. Cheapest plan per vendor for that volume. Excludes tax, phone-number fees and add-ons.

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What the vendors say

Upfirst: “BAAs for compliance (Custom plan)”
Phonely: “HIPAA BAA (Enterprise)”
Ruby: “HIPAA-compliant services available”
Abby Connect: “HIPAA Compliance Options (human only)”

Other features: Appointment booking · Spanish · 24/7 answering · Call transfer · CRM / integrations

Frequently asked questions

Which AI receptionists offer a HIPAA option?

4 tracked vendors state “HIPAA option” on their own pages. Cheapest AI option at 100 calls/month: Phonely Starter at $68/mo. Cheapest human service: Ruby 500 minutes at $1,725/mo. Vendors: Upfirst, Phonely, Ruby, Abby Connect.